PRIVACY

Data Deletion

How to request deletion of your Barkerway data

Your right to deletion

Under UK GDPR you have the right to request that we delete your personal data. This includes any data associated with signing in via Google or Apple — such as your name, email address, and any records stored in your Barkerway account.

Option 1: Delete from inside the app

The fastest way to remove all your data is to delete your account directly in the Barkerway app:

  1. Open Barkerway and go to the More tab.
  2. Tap Security & Privacy.
  3. Tap Delete account and confirm.

Your account and all associated data — bookings, clients, pets, service records — will be permanently deleted within 30 days. This includes your bills and mileage records. You may be required to keep these for your own tax records, so export them first.

Option 2: Request deletion by email

If you no longer have access to the app, send us an email and we will process your deletion request manually.

Email [email protected] with the subject line Delete my data. Include the email address or name associated with your Barkerway account so we can locate your records.

We will confirm receipt within 5 business days and complete the deletion within 30 days.

What gets deleted

A deletion request removes:

  1. Your Barkerway account and login credentials
  2. All client, pet, and booking records you created
  3. Any data received from Google or Apple at sign-in (name and email address)
  4. All other personal data stored in your account

Some anonymised aggregate statistics (e.g. total number of services completed) may be retained but cannot be linked back to you.

Questions

If you have any questions about how we handle your data, see our Privacy Policy or contact us at [email protected].